What are the different user roles in an Instarem Business account, and what permissions does each have? 

Instarem offers three key roles, each with specific access and responsibilities: 

Admin (Full access) 

  • Manages onboarding and assigns roles 
  • Applies for and issues business cards 
  • Views and manages all card transactions and settings 
  • Blocks or unblocks any card 


Maker/checker (Limited access) 

  • Sets up (maker) or approves (checker) single and batch payments 
  • Views account activity and downloads statements 
  • Manages recipients and accounting bank feeds 


Card holder (Card-specific access) 

  • Views card details and transactions 
  • Accesses settings defined by the Admin 
  • Temporarily locks their card if needed 

These roles ensure secure, streamlined account management while giving teams the right level of access for their responsibilities. 

Related FAQs

How do I open an Instarem Business account? I am already using Instarem. How can I apply for the Instarem business debit card?  I am new to Instarem. How do I sign up for the Instarem business debit card?  What documents do I need in order to open a business account with Instarem?  Why can’t I edit the pre-populated amount while making a bill payment?

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