How can I check my current data usage or package status?
You can easily do so through your Instarem app. Here’s how:
1. Go to Activity and tap Purchases.
2. Select the package you want to check on.
3. Check the remaining data/texts/call time and expiry date.
Related FAQs
How do I cancel my eSIM purchase and get a refund? Can I turn off my eSIM? Can I set up a personal hotspot using my Instarem eSIM? Can I use the same Instarem eSIM in different countries? How do I make calls and send texts with Instarem eSIM?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
