What do the different card statuses mean?

Manage your business card Instarem business card

Your card status reflects its current usability:

Active – Ready to use for transactions.

Frozen – Temporarily blocked; can be reactivated.

Blocked – Permanently disabled; a new card is required.

Related FAQs

How do I issue a Corporate Card? How do I issue an Employee Card? Where can I find my Instarem Business Card details? What restrictions can I set for my Instarem Business Card? How do I set or update my Instarem Business Card limits? What is the Instarem Business Card? How do I choose between a Corporate Card and an Employee Card? How do I issue a Corporate Card? How do I issue an Employee Card? Where can I find my Instarem Business Card details? What are the default limits for the Instarem Business Card?

Didn’t find what you were looking for?

Have a Personal Instarem account?

Log in to your account on the Instarem app or web.
Go to your Profile section.
Tap on Help Center.
Search for the relevant topic.
Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

Log into your account on the Instarem business portal.
Tap on Help.
Search for the relevant topic.
You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
We’ll get back to you once your request is submitted.