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Explore topics
Find answers for questions you have about Instarem
Manage your business account
Everything you need to set up and manage your business account.
Send money
International payments explained: fees, FX rates, limits, and transfer times.
Receive money
How incoming payments work, supported currencies, and when funds reach your account.
Instarem business card
Everything about your business card: features, limits, rewards, and card management.
Business financing
How financing works, who’s eligible, and how to apply from your Instarem account.
How to videos
Adding recipients to your business account: Step-by-step guide
Add company or individual recipients in minutes, save details, and speed up every future global payment.
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Guides
How to use Instarem for business payments
Upgraded Instarem business experience – now available
Optimising your transactions with bulk payments
Efficiency redefined: The potential of bulk payments – 1,000 transactions in one go
How Instarem keeps your money safe
Learn how Instarem Business keeps your money safe and secure
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Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
