How can we help you?
Explore topics
Find answers for questions you have about Instarem
Manage your business account
Everything you need to set up and manage your business account.
Send money
International payments explained: fees, FX rates, limits, and transfer times.
Receive money
How incoming payments work, supported currencies, and when funds reach your account.
Instarem business card
Everything about your business card: features, limits, rewards, and card management.
Business financing
How financing works, who’s eligible, and how to apply from your Instarem account.
Guides
How to use Instarem for business payments
Upgraded Instarem business experience – now available
Optimising your transactions with bulk payments
Efficiency redefined: The potential of bulk payments – 1,000 transactions in one go
How Instarem keeps your money safe
Learn how Instarem Business keeps your money safe and secure
Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help Center.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
