Can I cancel a transaction?
Yes. You can cancel a transaction if it has not been completed. However, it’s essential to keep in mind that once the funds have been successfully transferred to the recipient, the transaction cannot be cancelled. So, we advise you to review your transfer details carefully before proceeding to ensure accuracy.
Related FAQs
Can I pay an individual by funding the transaction with my card? Will my beneficiary receive a payment notification when I make a transaction funded by card? Does fund by card allow for batch file upload if we are making payments to multiple beneficiaries? How long does it take for my beneficiary to receive a payment I funded by card ? Does my beneficiary need an Instarem account? When will my beneficiary receive the payment? Why should my business consider locking FX rates? Why partner with Corpay for locking in FX rates? If I lock in a rate and a better one comes up later, can I switch? Is there a fee for locking FX rates? How does locking an FX rate work? What’s the difference between FX hedging and forward contracts?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help Center.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
