Can I receive money directly into my bank account?
While receiving money directly into your bank account isn’t an option, you have alternatives. For businesses registered in Australia and Singapore, once funds are received in their Global Collection Account, they can transfer these to their local bank account or use them for future transactions. However, for businesses operating in Malaysia, Hong Kong, India, and Indonesia, the funds are automatically transferred to their local bank accounts at midnight.
Related FAQs
In what currencies can we collect funds? How do I sign up for the receive service? What happens if there is an issue with receiving the funds? Do you provide tracking or notification options for incoming transfers? How long does it typically take to receive funds via Instarem?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help Center.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
