What are the different user roles in an Instarem Business account, and what permissions does each have? 

Instarem offers three key roles, each with specific access and responsibilities: 

Admin (Full access) 

  • Manages onboarding and assigns roles 
  • Applies for and issues business cards 
  • Views and manages all card transactions and settings 
  • Blocks or unblocks any card 


Maker/checker (Limited access) 

  • Sets up (maker) or approves (checker) single and batch payments 
  • Views account activity and downloads statements 
  • Manages recipients and accounting bank feeds 


Card holder (Card-specific access) 

  • Views card details and transactions 
  • Accesses settings defined by the Admin 
  • Temporarily locks their card if needed 

These roles ensure secure, streamlined account management while giving teams the right level of access for their responsibilities. 

Related FAQs

In which countries does Instarem offer its business account services?  If I already have an individual Instarem account, do I have to create a new Instarem account for business?   What documents are required to set up my Instarem business account?  Can changes be made to my business details after signing up?   How long will it take for my account to be opened?   Do I need to pay any setup or account management fees for my Instarem business account?

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