What happens if there is an issue with receiving the funds?
At Instarem, we strive to provide a smooth and hassle-free experience. However, if you encounter any issues with receiving your funds, our dedicated customer support team is available to assist you promptly. Simply reach out to us with your concerns at bizsupport@instarem.com, and we will work diligently to resolve any issues you may face.
Related FAQs
In what currencies can we collect funds? How do I sign up for the receive service? Do you provide tracking or notification options for incoming transfers? Can I receive money directly into my bank account? How long does it typically take to receive funds via Instarem?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help Center.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
