Who do I contact for help while signing up with Corpay?

Lock your FX rate Send money

If you need help during the process, reach out to your Instarem business development manager or email bizsupport@instarem.com. Once your details are submitted, Corpay will take over and guide you through the next steps.

Related FAQs

Can I book FX rates directly from my Instarem business account? How can I lock FX rates? What is the maximum duration I can lock an exchange rate for? How does a forward contract work? What’s the difference between FX hedging and forward contracts? Can I use my Instarem business account for transfers originating outside the country in which it is registered? Which countries can I transfer money to using Instarem? At what rate will Instarem transfer my money?  How much does it cost to send money with Instarem?  How long does it take Instarem to process my transaction?  When can I start making a transaction with Instarem? 

Didn’t find what you were looking for?

Have a Personal Instarem account?

Log in to your account on the Instarem app or web.
Go to your Profile section.
Tap on Help.
Search for the relevant topic.
Raise a ticket or chat with us if you didn’t find what you were looking for.

Have a Business Instarem account?

Log into your account on the Instarem business portal.
Tap on Help.
Search for the relevant topic.
You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
We’ll get back to you once your request is submitted.