Why did my payment with the Instarem Business Card fail?
Payment can fail due to multiple reasons, including:
- Insufficient funds – The funds in the wallet are not sufficient to process payment.
- Your transaction may be blocked because the Admin has set specific rules for your card. This could include:
a. Restricted merchant categories (e.g., Travel, Entertainment)
b. Limitations on foreign currency transactions (only SGD allowed)
c. Other spending restrictions set by the Admin
Check your card settings and try again.
Related FAQs
What happens if my Instarem Business Card wallet shows a negative balance? How are transactions authenticated on the Instarem Business Card? Can I upload or download receipts for my Instarem Business Card transactions? Which wallet is used for Instarem Business Card transactions? What do the transaction statuses on my Instarem Business Card mean? Can I move funds between the Remittance Wallet and Card Wallet? What happens if I have insufficient balance in my Card Wallet? What happens to my card wallet balance if I close my Instarem business account? Is there a limit on how much I can withdraw? How can I withdraw funds? What is the maximum amount I can add and store in my Instarem business card wallet?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
