Why did my payment with the Instarem Business Card fail?
Payment can fail due to multiple reasons, including:
- Insufficient funds – The funds in the wallet are not sufficient to process payment.
- Your transaction may be blocked because the Admin has set specific rules for your card. This could include:
a. Restricted merchant categories (e.g., Travel, Entertainment)
b. Limitations on foreign currency transactions (only SGD allowed)
c. Other spending restrictions set by the Admin
Check your card settings and try again.
Related FAQs
Where can I use my Instarem Business Card? What currencies are supported by the Instarem Business Card? How does automatic currency conversion work for Instarem Business Card? What do the transaction statuses on my Instarem Business Card mean? Which wallet is used for Instarem Business Card transactions? What is the Instarem Business Card? How do I choose between a Corporate Card and an Employee Card? How do I issue a Corporate Card? How do I issue an Employee Card? Where can I find my Instarem Business Card details? What are the default limits for the Instarem Business Card?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help Center.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
