For how long are the rates locked once I set up a transaction?
Our rate lock-in period depends on the payment method and varies from country to country. If the funds are not provided within the specified time, the transaction gets auto-cancelled.
Related FAQs
What is Rate Watch subscription? What is Daily FX Alert subscription? How much does it cost to send money with Instarem? At what rate will Instarem transfer my money? Why are the rates at Instarem so different than banks and other operators? Why do the rates not change on weekends or at certain other times? Is Instarem a licensed service provider? Does Instarem offer financial consultation? Is it safe to send money through Instarem? I have a refund pending to get from Instarem. Will I receive this? What is Rate Watch subscription? What is Daily FX Alert subscription?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
