How will multiple currencies be charged in my amaze wallet?

Any balance you hold in the relevant transaction currency will automatically be debited first, to minimise your conversion costs (e.g., if you are making a payment in Europe, your EUR balance will be debited by default). If you do not hold any balance in the relevant transaction currency, or the balance you hold in the relevant currency is insufficient, your balance held in other currencies will be debited, starting from your SGD balance, followed by EUR, USD, JPY, THB, GBP, AUD, CHF, NZD, CAD and MYR, in this order.  

If the transaction currency is a currency other than SGD, EUR, USD, JPY, THB, GBP, AUD, CHF, NZD, CAD and MYR, your SGD balance will be used to make the payment. If your SGD balance is insufficient, your balance held in other currencies will be converted to SGD to make the payment, in the following order: EUR, USD, JPY, THB, GBP, AUD, CHF, NZD, CAD and MYR.  

Example 1

• Wallet balance: SGD 100, EUR 100, GBP 100
• Amount payable: EUR 80
• Amount charged: EUR 80
• New wallet balance: SGD 100, EUR 20, GBP 100

In your transaction history, you will see one row for the payment of EUR 80.

Example 2

• Wallet balance: SGD 100,  EUR 100, GBP 100
• Amount payable: EUR 120
• Amount charged: EUR 100 + EUR 20 (converted from SGD 30)
• New wallet balance: SGD 70, EUR 0, GBP 100

In your transaction history, you will see two rows – one for the conversion of SGD 30 to EUR 20, and one for the payment of EUR 120.

Example 3

• Wallet balance: SGD 100, EUR 100, GBP 100
• Amount payable: EUR 200
• Amount charged: EUR 100 + EUR 70(converted from SGD 100) + EUR 30(converted from GBP 25)
• New wallet balance: SGD 0, EUR 0, GBP 75

In your transaction history, you will see three rows – two for the conversion of SGD 100 to EUR 70 and GBP 25 to EUR 30, and one for the payment of EUR 200.

Example 4

• Wallet balance: SGD 100, EUR 100, GBP 100
• Amount payable: EUR 400
• Amount charged: As the sum of all 3 currencies is lower than the payable amount, the transaction will be declined.

In your transaction history, you will see one row – payment of EUR 400 to merchant declined.

Example 5

• Wallet balance: SGD 100, EUR 100, GBP 100
• Amount payable: USD 250
• Amount charged: SGD 340 (the equivalent of USD 250)
• New wallet balance: SGD 0, EUR 0, GBP 40

In your transaction history, you will see 3 rows – two for the conversion of EUR 100 into SGD 145 and GBP 60 into SGD 95, and one for the payment of SGD 340.