My coupon is not working. What is wrong?
Please check the validity date of your coupon. If the coupon has not expired, check if your transaction complies with the terms and conditions of the coupon code. In case that is not helpful, please contact our customer experience team.
Related FAQs
How often does Instarem offer bonus coupons? What are InstaPoints? How many InstaPoints can I redeem at once? For how long are my InstaPoints valid? Can I encash my InstaPoints?Didn’t find what you were looking for?
Have a Personal Instarem account?
- Log in to your account on the Instarem app or web.
- Go to your Profile section.
- Tap on Help.
- Search for the relevant topic.
- Raise a ticket or chat with us if you didn’t find what you were looking for.
Have a Business Instarem account?
- Log into your account on the Instarem business portal.
- Tap on Help.
- Search for the relevant topic.
- You can raise a ticket by:
- Clicking Submit a request at the top-right corner of the Help Centre page, or
- Clicking Raise a ticket after selecting a topic or FAQ.
- We’ll get back to you once your request is submitted.
